Ensure Nothing Is overlooked while running your business
Top Notcch Virtual
Receptionist Solution
- Stay available round the clock for your customers.
- Convert more prospects into paying clients.
- Regain your peace of mind and time freedom.
It's difficult to come across dependable admin
When calls are missed and customers slip away, combined with constant interruptions, it becomes challenging to focus on tasks. Additionally, forgetting to follow up with leads to secure service bookings leaves business owners feeling overwhelmed and unable to keep up with their workload.
Calls Answering Solution That:
Convert Callers into Revenue
Whether you need full-time or backup receptionist support, we ensure that every customer receives immediate assistance and doesn't end up choosing your competitors.
Occupy your calendar with business
We're more than just a fancy answering machine - we genuinely enjoy scheduling appointments directly onto your calendar!
Plan out systematic follow up
Our top-notch outbound team is ready to follow up on leads, either to seal the deal or pre-qualify them for your services.
...At Top Notcch that's what we promise to deliver!
We transform your business into a customer support powerhouse that operates 24/7!
Answering calls 24/7
Our team is highly trained and available 24/7, saving you from having to handle everything on your own.
Instant Bids
We utilize the information you provide us to generate bids for your customers on your behalf!
Fill up your calendar
We’ll secure more job bookings for you – that’s just it.
Follow up prospects
The key to success lies in following up. Allow us to take care of it for you!
Classify Leads
Allow us to assist you in pre-screening callers to determine if they’re a good match for your services, and in turn, save valuable time.
Quick Update
We’ll keep you updated as soon as things occur through the agreed-upon channel.
Pricing Plans
See if it's fit for your business
3 Days Free Trial
$0
excess minutes $2.50/min
- Free Minutes
- Free Voicemail
- Toll-Free and Local Numbers available
- Call Transfers
- Custom Messaging
- Call Screening
- VIP Ignore Caller Lists
- Temporary Call Handling
- Online Client Dashboard
- Custom VOIP Solutions
- Block Numbers
- Patch Calling
Popular Plan (recommend)
60 Monthly Minutes
$150/mo
excess minutes $2.50/min
- 60 Minutes
- 2 Free Voicemail
- Toll-Free and Local Numbers available
- Call Transfers
- Custom Messaging
- Call Screening
- VIP Ignore Caller Lists
- Temporary Call Handling
- Online Client Dashboard
- Custom VOIP Solutions
- Block Numbers
- Patch Calling
Premium plan
150 Monthly Minutes
$290/mo
excess minutes $2.00/min
- 150 Minutes
- 3 Free Voicemail
- Toll-Free and Local Numbers available
- Call Transfers
- Custom Messaging
- Call Screening
- VIP Ignore Caller Lists
- Temporary Call Handling
- Online Client Dashboard
- Custom VOIP Solutions
- Block Numbers
- Patch Calling
Free Trial
3 Daysexcess minutes $2.50/min
-
60 Minutes
-
Your Own Local Number
-
Warm Call Transfers
-
Messages Delivered Via Email
Solo
30 Daysexcess minutes $2.50/min
-
60 Minutes
-
Your Own Local Number
-
Warm Call Transfers
-
Messages Delivered Via Email
Basic
30 Daysexcess minutes $2.00/min
-
160 Minutes
-
Your Own Local Number
-
Warm Call Transfers
-
Messages Delivered Via Email
Starters
30 Daysexcess minutes $1.75/min
-
250 Minutes
-
Your Own Local Number
-
Warm Call Transfers
-
Messages Delivered Via Email
Our receptionists sound 100% in-house and are based in the US.
We exclusively hire the best of the best and provide them with weeks of customized training to ensure their customer service skills are unparalleled.
WE ANSWER YOUR CALLS 24/7, ALLOWING YOU TO CONCENTRATE ON YOUR FAMILY AND EXPAND YOUR BUSINESS.
Our team ensures that your schedule is filled with jobs and your customers keep returning, making them customers for life. You can count on us to be there whenever you need us.
“We comprehend the difficulties involved in deciding between hiring a full-time admin and relying on a virtual receptionist. Therefore, we established Top Notcch’s Office to bridge this gap and provide reliable, friendly customer service to small businesses 24/7, creating an even playing field for everyone.”
Why Choose Us
High Quality Hardware
We use quality hardware, which is regularly updated to provide reliable support to your clients.
Dedicated 24\7 Support
Our team works 24/7 to provide extensive support to your clients and partners.
Time Savings With Our Consultants
If you are unsure what service you need, feel free to turn to our consultants for help.
Cost Your Containment
Hiring the experts of our call center team can save a lot of costs for your business.
Best Quality, Service and Price
Our approach combines these three vital factors to help you achieve the maximum success.
Risk Reduction and Cost Minimization
We aim to minimize your spendings on call center services while reducing all risks.
Some Facts About Us
More than 100,000 happy clients
Meet Our Team
We Offer Quality Call Center Solutions
Our Happy Clients
Frequently Asked Questions
With pleasure! During your chosen service hours, one of our wonderful virtual receptionists will answer each and every call in a sparkling, lively and inviting tone.
If you should decide not to have 24/7 answering, then you can have your phone carrier set to unforward your calls after hours, or set up a custom voicemail system. This voicemail system is included in your services and your options with it are limitless. You can have a single general voicemail box, or many boxes or even a phone tree.
No one likes to reach a call center. This is why we only have a small, dedicated team of receptionists answering your calls. You and your callers will become very familiar with the receptionists answering your calls, as they will with you. They soon will truly become an extension of yourself and your business. Each team consists of 5-7 receptionists. The number of teams you are assigned will depend on how long you need us to be available:
- Standard Business Hours – 1 Team
- Extended Hours – 2 Teams
- 24/7 – 3 Teams
We include two styles of call recordings to fit your preference or compliance needs. You can choose to have just your receptionist recorded on all calls, or both the caller and the receptionist on all calls. Please note, for this the two-way option, we are legally required to place a prompt at the beginning of each call to notify the caller that the call is being recorded.
The stereotypical answering service lacks a personal touch. The receptionist will only be able to do absolute basic tasks, such as answer your calls and perhaps cold transfer the caller to you. A virtual receptionist helps you with much more, upholding your company’s image and branding on each call as if the receptionist was right in your office. Your virtual receptionist will answer, screen your calls, transfer your desired calls, take down messages, and interact with your caller as you specify. The real difference between a typical answering service and a virtual receptionist is that you can trust that the frontline of your business is in well-trained hands.